Shipping policy

Last Updated: September 2026

At Cancel Culture, we work to process and deliver your orders as quickly and safely as possible. Please read the following Shipping & Delivery Policy before placing your order.

1. ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful order confirmation and payment.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been processed and handed over to our shipping partner, you will receive the relevant shipping or tracking information, where available.

Processing times may be slightly longer during product launches, sales, holidays, or periods of unusually high order volume.

2. DELIVERY TIME

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed. Actual delivery time may vary due to:

  • Delivery location

  • Courier operations

  • Weather conditions

  • Public holidays

  • High order volumes

  • Transportation or logistical disruptions

  • Incorrect or incomplete address information

  • Other circumstances beyond our reasonable control

Remote or difficult-to-reach locations may require additional delivery time.

3. SHIPPING CHARGES

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Any free-shipping offers or promotional shipping benefits will be subject to the terms mentioned on the website or during the relevant promotion.

4. ORDER TRACKING

Once your order has been dispatched, tracking details may be shared with you through email, SMS, WhatsApp, or other available communication channels.

You can use the tracking information provided to check the status of your shipment through the respective courier service.

Tracking information may take some time to become active after the order is dispatched.

5. DELIVERY ADDRESS

Customers are responsible for providing complete and accurate delivery information, including:

  • Full name

  • Complete shipping address

  • City and state

  • PIN code

  • Valid phone number

Cancel Culture will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or inaccurate information provided by the customer.

If you realize that your delivery information is incorrect, please contact us as soon as possible. We will try to assist, but changes may not be possible once the order has been processed or dispatched.

6. DELIVERY ATTEMPTS

Our shipping partners may make multiple delivery attempts before marking an order as undelivered.

If a delivery cannot be completed because the customer is unavailable, refuses the package, provides an incorrect address, or otherwise fails to receive the shipment, the order may be returned to us.

Any re-shipping of such an order may be subject to additional shipping charges.

7. DELAYED OR LOST SHIPMENTS

While we work with reliable shipping partners, delays can occasionally occur due to circumstances outside our control.

If your order appears to be significantly delayed or the tracking information indicates an issue, please contact us with your order number so that we can assist you in coordinating with the shipping partner.

If a shipment is officially confirmed as lost by the courier, Cancel Culture will take appropriate steps to resolve the matter in accordance with the circumstances of the order.

8. DAMAGED PACKAGES

If your package appears visibly damaged, tampered with, or opened at the time of delivery, we recommend documenting the condition of the package before opening it.

Please take clear photographs and, where possible, record an unboxing video showing:

  • The package before opening

  • The shipping label

  • The condition of the package

  • The product after opening

If the product inside is damaged or incorrect, please contact us within 48 hours of delivery in accordance with our Return, Replacement & Refund Policy.

9. WRONG OR MISSING ITEMS

If you receive an incorrect product or an item is missing from your order, please contact us within 48 hours of delivery.

Please provide your:

  • Order number

  • Details of the issue

  • Clear photographs of the package and products received

  • Unboxing video, if available

We will review the issue and, where the claim is approved, provide an appropriate resolution in accordance with our Return, Replacement & Refund Policy.

10. CASH ON DELIVERY

If Cash on Delivery (COD) is available for your location, the applicable COD option and charges, if any, will be displayed during checkout.

COD availability may vary depending on the delivery location and other operational factors.

11. CONTACT US

For questions regarding your order or delivery, please contact us at:

Cancel Culture
Email: contactcancelculture@gmail.com
Phone / WhatsApp: +91 8094020832

Please include your order number when contacting us so that we can assist you more efficiently.

Cancel Culture reserves the right to update this Shipping & Delivery Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.