Privacy policy

Last Updated: September 2026

At Cancel Culture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our brand.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you use our website or purchase from Cancel Culture, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and purchase details

  • Information you provide when contacting our customer support

Payment Information

Payments are processed through secure third-party payment gateways. We may receive information such as transaction ID, payment status, and payment method.

Cancel Culture does not store your complete debit card, credit card, CVV, or banking credentials.

Device and Website Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited and website interactions

  • Referring website or source

  • Date and time of access

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and deliver your orders

  • Process payments, refunds, returns, and exchanges

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to your questions or requests

  • Improve our products, website, and services

  • Understand website usage and customer preferences

  • Prevent fraud and unauthorized transactions

  • Maintain the security of our website and services

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where you have subscribed or otherwise provided the required consent

3. COOKIES

Our website may use cookies, pixels, and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Understand how visitors use our website

  • Measure website performance

  • Improve your shopping experience

  • Measure the effectiveness of our marketing and advertising

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. SHARING YOUR INFORMATION

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment gateways and payment processors

  • Shipping and logistics partners

  • E-commerce and website service providers, including Shopify where applicable

  • Analytics and website performance providers

  • Marketing and advertising service providers

  • Customer support and communication platforms

  • Fraud prevention and security providers

These service providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by applicable law, legal process, court order, or governmental authority, or when reasonably necessary to protect our legal rights, customers, or business.

5. THIRD-PARTY SERVICES AND LINKS

Our website may use or contain links to third-party services, platforms, payment providers, social media platforms, or other websites.

These third parties may have their own privacy policies and terms of use. Cancel Culture is not responsible for the privacy practices or security of third-party websites or services.

We recommend reviewing their privacy policies before providing personal information directly to them.

6. MARKETING COMMUNICATIONS

If you subscribe to our marketing communications, we may contact you through email, SMS, WhatsApp, or other permitted channels regarding:

  • New collections and product launches

  • Restocks

  • Offers and promotions

  • Brand updates

  • Other relevant Cancel Culture communications

You can unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may continue to receive essential transactional communications, such as order confirmations, payment confirmations, shipping updates, and other service-related messages.

7. DATA RETENTION

We retain your personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide our services

  • Maintain business and transaction records

  • Provide customer support

  • Resolve disputes

  • Prevent fraud and misuse

  • Comply with applicable legal, tax, accounting, and regulatory requirements

  • Protect and enforce our legal rights

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

8. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our website is not intentionally directed toward children who are not legally permitted to provide their personal information independently.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

10. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for certain processing activities

  • Opt out of promotional communications

  • Raise a concern or grievance regarding the handling of your personal information

We may request reasonable information to verify your identity before processing certain requests.

11. CONTACT & GRIEVANCE

If you have any questions, concerns, privacy requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Cancel Culture
Email: contactcancelculture@gmail.com
Phone / WhatsApp: +91 8094020832

We will make reasonable efforts to respond to privacy-related requests within the timeframe required under applicable law.

12. CHANGES TO THIS PRIVACY POLICY

Cancel Culture may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any changes will be posted on this page along with the revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

 

 

By using the Cancel Culture website, you acknowledge that you have read and understood this Privacy Policy.